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Website Accessibility

We build this site to work with screen readers, keyboards, and magnification. If something here blocks you, tell us and we will fix it.

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The standard we build to

We target the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That is the level referenced by most United States accessibility law and by the European Accessibility Act.

Automated testing catches only part of what matters. Published estimates of what tooling can detect range from roughly 30 to 57 percent of failures, and the figure is contested. Human testing covers the rest, and ours is not yet complete.

What is in place

  • Every page works from the keyboard alone, with a visible focus outline on each stop.
  • A skip link jumps straight to the main content, ahead of the navigation.
  • Headings run in order, so a screen reader can navigate by structure.
  • Text meets the WCAG AA contrast minimum against its background.
  • Images that carry meaning have alternative text. Decorative shapes are hidden from screen readers.
  • The mobile menu traps focus while open, closes on Escape, and returns focus to the button that opened it.
  • Animation is disabled for anyone whose system asks to reduce motion.
  • The layout reflows to 320 pixels wide and survives 200 percent zoom without loss of content.
  • Page text is real text, so it scales and reflows with your browser settings.

We do not use an accessibility overlay

Overlay widgets promise one-click compliance and do not deliver it. In April 2025 the Federal Trade Commission issued a final order against one such vendor over exactly that claim.

We fix the underlying markup instead.

Known gaps

  • The tour booking calendar is a GoHighLevel widget, and we have tested it: its date grid uses text that falls below the contrast minimum, two of its dropdown menus have no accessible name, its time-slot list cannot be scrolled from the keyboard, and one of its inputs carries an invalid ARIA value. That markup is GoHighLevel's, not ours, and we cannot patch it. Until it is fixed you can book by phone instead, and we answer on the number at the foot of every page.
  • The contact form is a GoHighLevel widget too. We tested it on the same day and found no failures.
  • The contact page links out to Google Maps rather than embedding it, so nothing there depends on another company's accessibility.
  • Some documents we hand out, such as enrollment paperwork, are PDFs. A PDF needs its own accessibility work, and ours have not had it. Ask us and we will read one to you or send the text by email.
  • A full screen reader pass on Windows with NVDA has not been completed.

This page names the gaps rather than waiting until they are closed, so you know what to expect.

Report a barrier

Tell us the page, what you were trying to do, and the browser or assistive technology you were using. That is usually enough for us to reproduce it.

Email info@usc-ny.org or call +1 (631) 581-0194. Mail reaches us at 52 Hawthorne Ave, East Islip NY 11730 (opens in Google Maps in a new tab).

We aim to acknowledge within 5 business days. If a fix will take longer, we will offer another way to get what you needed, such as reading the information to you over the phone.